A little over a year ago, I booked myself a four night stay at the Park Hyatt New York eager to try the new hotel and spend some time in the heart of the Big Apple. I went by myself and enjoyed all of the hotel’s wonderful offerings: Large rooms, beautiful pool, locker rooms, fitness, center, and more. The attention to detail and care by the hotel stuff and the wonderful design throughout the hotel was typical of a Park Hyatt and I knew I could only stay here when I come back to New York.
My Recent Stay
Recently I got engaged and decided to book a short trip for my fiancee and I to New York for the long President’s Day weekend. I waited for award availability to open up and managed snag two free nights at the Park Hyatt and couldn’t wait for her to experience what I had experienced over a year ago. About a week before arrival, I received an email from the hotel asking if my preferences from last stay remained the same and if I have any requests. I mentioned that I do still keep Kosher and that I recently got engaged and would be visiting with my fiancee.
About a few hours after we checked into our room, we got a knock on our door. The hotel had sent us a plate of fruit and a bottle of KOSHER wine! Unlike most hard alcohols that are kosher, kosher wine is very scarce and not as readily available as most other alcohols. We also received a hand-written card wishing us congratulations and a pleasant stay at the hotel. Small gestures like this is what makes the hotel experience so memorable and enjoyable.
Fruit plate with Kosher wine!
Hand-written note from the hotel
Exhausted after our red-eye flight
A TV in the bathroom mirror is just way too cool
The designs are mesmerizing
Have you stayed at a Park Hyatt before and received exceptional service or had an amazing experience? Post in the comments below!
Yes, received Kosher wine during a stay over the summer. Also, there was always assistance getting into the elevator and room during the sabbath. Finally, they helped arrange a Shabbat-compliant museum visit, as we didn’t have admission tickets until that day.
That’s awesome!
Last time I stayed here it was quite the opposite. The furniture surfaces had a thin layer of dusts and I waited for 5 hours to change a room. But the manager offered 60k points for the inconvenience, which was quite nice though.
Wow 60k points is no joke, I’d take that for an inconvenience any day! But yes, Park Hyatt is definitely held to a much higher standard and are expected to deliver that high quality experience.